CS Hot Tubs Happy Customers testimonials

Photos from recent happy customers at Colorado Springs Hot Tubs

Customer Service Testimonials:


“My old hot tub dealer (that I originally bought the hot tub from) wanted to charge me over a thousand dollars to fix a crack in the tub that had developed over time. I had been a loyal customer for years and that just seemed wrong. After the tech missed the first appointment and finally showed up the second time, he seemed confused and told me he would need to pick up the tub to fix it, and then redeliver it when it was done. Also, it was going to cost $1500-$1800 to fix! When I found Colorado Springs Hot Tub Sales and Service, I was so relieved. Dusty was able to fix my hot tub for only $280. The tub didn’t even need to be removed and redelivered and it was repaired in less than two hours!”-F.B.


“I had a service company come out three times and they billed me three times. They never did fix the problem with the heater. Colorado Springs Hot Tub Sales and Service had my hot tub heating in minutes. I would recommend them without hesitation.”-John D.


“These guys are like family. They treated us like friends. The bill was reasonable and we felt good paying it.”-Cindy C.


“John and Dusty, Thanks for the great service. You made our purchase of the Jetsetter Hot Tub a pleasant process. Thank you for going above and beyond our expectations in getting the hot tub reconditioned and delivering it in time for us to enjoy over the holidays. You have delivered a great product and exceeded our expectations on every level. May you enjoy a long and prosperous business—you have certainly earned it!

I have and will continue to give my highest recommendation for hot tub purchases or service to Colorado Springs Hot Tub Sales and Service. I have enjoyed several benefits from use of the Jetsetter. I sleep much better and wake refreshed without morning pain I used to have. My blood pressure has dropped to a more reasonable level and looks like it will continue to drop. Also of note, your recommendations on water treatment were spot-on. This has proven to be much easier than expected due in part to the Super-Ozonator that you installed. Thanks again for delivering a trouble free product!”-Royce K.


“I was ready to give my four year old D-1 hot tub away! I was so frustrated with hot tub service companies, then along came Dusty Walters and the tub is working like new. All for less than $100! You bet I would call again.”-Bill W.


“I wish I could use these guys for all of our service needs, with all products.”-Mike W.


“I did not know what great service was all about until now!”-Andy R.


Had a few leaking jet pumps, normal wear and tear. Called Dusty on a Monday, returned call the same day, and was out to repair on Friday! As usual, awesome, honest service! Cannot say enough good things about this business.

Great experience! Tub delivered earlier then expected and just as described. Had a minor issue and Dusty came out the next day and corrected it with no questions asked!

John and Dusty have been great to work with! Highly recommend!! -Drew and Gina B


John is so fantastic to work with and he has such a huge selection of hot tubs you can choose from. They are honest and reliable and upfront. It was a pleasure doing business with them. Can’t go wrong with these guys. They also have a very knowledgeable staff that answered all of my questions and were patient when I called back with more questions. Great people to do business with! -Steph H.


My wife and I went to Colorado Springs Hot Tub to look at used refurbished hot tubs. They had several to choose from but we decided to buy a new one. John was very helpful and patient while we decided which one we wanted. We told John that we needed to have it set up with 110 volts when delivered and needed an extra long power cord. It was delivered as promised and set up was quick. Later we had some questions for John and he was very knowledgeable and offered some good advice.

We have recently moved and brought our tub with us. After setting it up ourselves, we noticed a small leak. I called Dusty and he set up an appointment right away. I described what I thought was wrong, looked like the seal at the motor shaft and pump was leaking. He said it was an easy fix. Sure enough, He was out to my place today and had the seal put in straight away. We had purchased the tub just over a year ago and he honored a warranty service call free of charge. Dusty was extremely knowledgeable and gave me some good tips and explanations of what he was doing in layman’s terms. I will refer Dusty to anyone that needs any type of hot tub repair. Very friendly service. These guys are top of the line. Excellent sales and service. -Pete V


I purchased my hot tub from Colorado Springs Hot Tubs over two years ago and I have been so happy with this company, I just had to tell someone. The whole purchasing experience was wonderful and they followed through on every single promise they made. When the hot tub was delivered, it looked brand new. It has been incredibly easy to maintain on a regular basis. Last winter I was out of town for a long time and my house sitter allowed the hot tub to freeze. Dusty made sure it was fixed correctly and followed up on his employee’s work. Well done! -Barbara


Colorado Springs Hot Tub Sales and Service – best discovery so far this year! Quality, gently used, RESTORED, and ease of finding parts…this is their specialty. No sales jobs, prompt delivery, very courteous. Will never buy new again. Unbelievable prices! -Cheri


I highly recommend this Co. I had shopped all over town for a hot tub before I found these guys. They have a great selection of refurbished hot tubs. They look and work like brand new and I didn’t have to pay the high price. I really felt like John just wanted to help me choose the right tub for my family and stay in my budget. Even after I made the purchase they were still great to work with! When Dusty delivered my hot tub he was on time, friendly, professional and fast. He got everything hooked up and working for me. I love me new hot tub and I’m so glad I found Colorado Springs Hot Tubs!! -Tabitha W.


Shop for your hot tub today!

 Testimonials for Colorado Springs Hot Tubs

Please fill out the form, below, and let us know what you need. We’ll get back to you just as soon as we can.